common questions

common questions

  • What is the order method?

-Choose to add products to the basket > write the address with a choice of payment method > the order has been made.


  • What are the payment methods in the store?

Payment via mada - Visa and MasterCard - Bank Transfer.


  • What are the shipping companies in the store?

Multiple companies will appear to you when you enter the city.


  • What is the shipping and delivery time?

For all cities within 1 to 3 working days (normal times). To view the shipping policy, click here .


  • Is it possible to deliver to all cities and villages of Saudi Arabia?

Yes.


  • In the event that an error occurred and I received a product other than the one I ordered or that is broken, what procedures do I take?


Contact us via e-mail or WhatsApp within a maximum period of 3 days from your receipt of the order, otherwise you will not be entitled to claim after that.


  • Is there a minimum order?

No.


  • I have a problem how to communicate with you?

Our team is happy to serve you through our social media accounts (Instagram + Twitter), e-mail or WhatsApp number 0551553316 .